Due to the nature of the business, MFI hold a no refund policy in place. If changes are needed, please call for assistance. 

Subject to these terms, unfortunately, we do not offer refunds or exchanges on any purchase of goods & not on the provision of services.

Where items have been made or personalized for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.
If you need to return an item, send us an email at our contact email address on this website and we will provide you with the address to return your item(s). Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.

Thank you and we appreciate your business!